Terms of service

The terms of using Life Lab MD.

The agreement that governs your use of this site and our physician-led services.

Start your consult

Care status

Provider review required before treatment.

01Intake
02Labs
03Review
04Fulfill
Care status
Last updated June 2026. These policies explain how Life Lab MD presents information, handles the consult process, and protects patient trust.
Contents
  1. 01Acceptance
  2. 02Medical disclaimer
  3. 03Eligibility
  4. 04The consult and clinical review
  5. 05Prescriptions and fulfillment
  6. 06No guarantees
  7. 07Payments and refunds
  8. 08Limitation of liability
  9. 09Changes and contact
01

Acceptance

By using this site and our services you agree to these terms. If you do not agree, do not use the site.

02

Medical disclaimer

The information on this site is for general education and does not constitute medical advice. A physician-patient relationship is formed only after you complete a consultation and a physician accepts your care.

Therapies are prescribed only when clinically appropriate for you. We do not provide prescriptions without a consultation and physician review.

This site is not for medical emergencies. If you believe you may have a medical emergency, call 911 or seek emergency care immediately.

03

Eligibility

You must be at least 18 years old and located in a state we serve. Eligibility and state availability are confirmed during the consult.

04

The consult and clinical review

The consultation is a paid first step. It carries no obligation to proceed. If a therapy is not right for you, we will not recommend it.

05

Prescriptions and fulfillment

Any approved prescription is dispensed by a licensed pharmacy partner and adjusted under physician guidance.

Compounded medications are not FDA-approved. FDA does not verify compounded drugs for safety, effectiveness, or quality before they are dispensed.

Prescription access is never guaranteed. Certain medications, including controlled substances, may be subject to additional legal, clinical, state, and pharmacy requirements.

06

No guarantees

We do not guarantee any specific outcome or result. Individual responses to care vary.

07

Payments and refunds

Consult and lab pricing are confirmed before payment. Refund and cancellation terms are presented at the point of purchase.

08

Limitation of liability

To the extent permitted by law, Life Lab MD is not liable for indirect, incidental, or consequential damages arising from use of the site or services.

09

Changes and contact

We may update these terms from time to time. Questions can be sent to hello@lifelab.md.